Frequently Asked Questions
Everything you need to know about our Smart Food solutions.
What exactly is yfood and how does it work?
yfood is a nutritionally complete meal in a convenient format. Each serving provides 26 essential vitamins and minerals, plenty of protein, and important fiber, giving your body everything it needs when you are short on time.
How long does shipping take for my order?
Standard delivery typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your shipment's progress.
Do the products contain lactose or gluten?
Our classic milk-based drinks are lactose-free. We also offer a dedicated range of vegan products. Please check the specific ingredient list on each product page for detailed allergen information.
What is the shelf life of yfood products?
Our drinks and powders have a long shelf life of several months thanks to a gentle heat treatment (UHT). Once opened, drinks should be kept refrigerated and consumed within 24 hours.
Can I return my order if I change my mind?
Yes, you can return unopened and sealed products within 14 days of receipt. Due to food safety regulations, we cannot accept returns for items that have been opened or tampered with.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.